The problem returned again where the carriage was not returning to the right hand rest position but it is now solved again by me wiping up some excess spilled fluid with a paper towel. I made sure I had a folded paper towel placed under the carriage to absorb any dissolved ink or fluid. The inside diameter of the tube was too small, so I could not squirt a little fluid through the inkjets without some spilling. The tube from the syringe would not fit over the inkjets in the carriage. (cannot read the name properly because the label is glued and folded over part of the name). The cleaning fluid is called Universal Inkjet Solution. I tried unblocking with a print head cleaning kit where you use a syringe with a rubbery transparent tube attached. The problem now is that the print heads are blocked. Several months later I have put back some new cartridges and the carriage now returns properly and consistently to the proper position when the top is closed. I took all the cartridges out and turned off the printer power, nearly giving up on it. After an attempt to print the problem immediately returned. Finally the ink carriage would return properly to the right hand rest position when the printer top was closed. It did not solve the problem the first time. I replaced the PGBK cartridge with a compatible cartridge. The white flexible band that connects to the ink cartridges carriage, had quite a lot of ink on it and there was a lot of ink on the carriage itself. I took the leaky cartridge out and cleaned up with isopropyl alcohol and a clean rag. ![]() It was not me that accepted this, it was someone else that took the printer to the shop. The women at the shop said that she would not take any responsibility if this cartridge voided the warranty. What might have been to blame for this was a leaky PGBK black cartridge, that had been replaced from a shop that has recycled cartridges. The ink cartridges would not return completely to the right rest position and it was making a loud click when it tried to do this after closing the printer top. However, it should be noted that it's often cheaper to buy a new printer than repair most home and office printers.I had a problem with a Canon Pixma TS6360. For help with your specific printer brand and model, we suggest you contact your printer manufacturer. If the recommendations above don't resolve the issue, there may be problems with the printer itself. If any indicator lights are flashing or an error is displayed on the printer's LCD (liquid-crystal display) screen, refer to your printer's documentation or manufacturer's website for additional information.Return the cartridge and get a new one to see if the replacement works better. For instance, it may have a bad printer header or a blocked ink nozzle. The new ink cartridge may be defective or damaged.If you've recently refilled the ink in a cartridge, it may be defective and need to be replaced.If you're installing an ink cartridge not authorized by your printer's manufacturer (an aftermarket cartridge), it may not be compatible.Verify no software errors are occurring, and try printing a test page.Consult your printer's documentation for instructions for your specific model, or check the manufacturer's website for help. Try resetting the ink cartridge counter.If the pins are damaged, they must be repaired or replaced by an authorized printer repair center. Check the metal pins to ensure they are not bent or otherwise damaged. Some printers use metal pins in the ink cartridge holder to connect them to the printer.Also, run a general printer cleaning cycle to clean other dirty and clogged areas. ![]() Perform a head cleaning on the printer if the option is available.If you opened a printer panel or lifted a cover to access the ink cartridges, make sure to close either or both before trying to print.If a lever is moved from its original position to allow for the installation of ink cartridges, ensure it is returned to that position.Some snap into place, and if they are not inserted fully, the printer won't print anything. Verify the ink cartridge(s) is inserted properly.Verify the plastic tab keeping the ink from dispersing or leaking out is not still attached to the cartridge.Below are general suggestions to help determine the cause and, in some cases, solve the problem. After installing new ink cartridges, the printer may not work or show errors for several reasons.
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